Fraud Strategy Analyst Mid-Level

1 day ago

Colorado Springs, Colorado, United States USAA Full time
About USAA

USAA is a leading financial services organization dedicated to serving the needs of U.S. military members and their families. Our mission is to facilitate the financial security of millions of Americans, and we're committed to making a real impact in the lives of our members.

The Opportunity

We're seeking a highly skilled Fraud Strategy Analyst Mid-Level to join our team. As a key member of our fraud prevention team, you'll play a critical role in gathering and analyzing internal business requirements, translating user needs into detailed functional designs, and applying methodologies to prepare detailed specifications and related documentation.

This is a challenging and rewarding role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. You'll work closely with cross-functional teams to identify and mitigate risks, develop and implement business rules, and ensure compliance with regulatory requirements.

Key Responsibilities:

  • Conduct thorough analysis of business requirements and develop detailed functional designs
  • Translate user needs into system requirements and parameter options
  • Perform comprehensive feasibility, enterprise impact, and cost/benefit analysis
  • Develop and administer change control processes and procedures
  • Review post-implementation documentation for lessons learned and recommend changes
  • Develop and maintain knowledge of Line of Business, Bank Fraud & Central Operations, and Enterprise systems, processes, procedures, products, and industry practices
  • Review applicable system updates and make recommendations to align with technology, business direction, or standard process
  • Develop and implement testing, implementation, and communication plans for new or modified system parameters, options, product details, or system outputs
  • Partner in analyzing and resolving system outages or production issues
  • Develop and review operating procedures and documentation and ensure processes and procedures meet audit guidelines
  • Analyze and report discrepancies to management with recommendations for resolution
  • Prioritize business rules initiatives and report status
  • Summarize insights from analysis and use findings to develop business rules
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements:

  • Bachelor's degree or 4 years of related experience
  • 4 years of experience consulting with customers/stakeholders, understanding business needs, and translating needs into requirements and prescribing technology solutions
  • Demonstrated experience in cost benefit analysis methodologies and tools
  • Developing level of experience applying business rules in technology solutions and strategies
  • Strong written and verbal communication skills, interpersonal skills, and attention to detail
  • Developing knowledge of relevant regulatory compliance, industry regulations, risk management practices, and regulatory data sources

What We Offer:

USAA offers a competitive salary range of $128,480, as well as a comprehensive benefits package, including medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. We're committed to supporting the career growth and development of our employees, with opportunities for professional development and continuing education.

USAA is an Equal Opportunity Employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

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