Operations Coordinator

1 day ago


Toms River, New Jersey, United States Dealer Retention Services Full time
Job Overview: Operations Coordinator

This is an exciting opportunity to join our dynamic operations team as an Operations Coordinator. In this role, you will play a vital part in ensuring the smooth operation of our call center, coordinating tasks and workflows to maximize efficiency and productivity.

You will work closely with the management team to prioritize tasks, manage multiple projects, and ensure timely completion of objectives. Your attention to detail and organizational skills will be essential in maintaining accurate records, tracking progress, and identifying areas for improvement.

Key responsibilities include:
  • Coordinating daily schedules for shift personnel, including planning and adjusting rotas as needed.
  • Maintaining accurate records of customer interactions, including logging issues and resolving escalations.
  • Developing and implementing process improvements to streamline operations and reduce costs.
  • Providing administrative support to the management team, including preparing reports and presentations.
  • Collaborating with other departments to ensure seamless service delivery and resolve any operational issues that may arise.

Estimated Salary: $50,000 - $70,000 per annum based on experience and location. Our company offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

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