Global Internal Employee Tech Support Specialist

4 weeks ago


Rapid City, South Dakota, United States Insight Global Full time
Job Title: Global Internal Employee Tech Support Analyst

Job Summary:
Insight Global is seeking a skilled Global Internal Employee Tech Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our global user-base. Your expertise in Microsoft applications and proprietary systems will be invaluable in resolving technical issues and ensuring seamless system performance.

Key Responsibilities:
• Troubleshoot technical issues with Microsoft applications and proprietary systems
• Provide technical assistance to global users via phone
• Develop and maintain knowledge of Microsoft Office application suite
• Collaborate with internal teams to resolve technical issues

Requirements:
• Strong technical skills in Microsoft applications and proprietary systems
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Strong communication and problem-solving skills

What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

Equal Employment Opportunity:
Insight Global is an equal employment opportunity/affirmative action employer. We believe everyone matters and are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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