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Hotel Operations Manager

2 months ago

Poplar Bluff, Missouri, United States Midas Hospitality Full time

About the Role:

Midas Hospitality is seeking a dynamic and experienced Assistant General Manager to join our team at one of our select-service and extended-stay properties. As a key member of our hotel operations team, you will be responsible for ensuring the smooth day-to-day operations of the hotel, including front desk, housekeeping, and engineering.

Key Responsibilities:

  • Front Desk and Guest Services: Provide exceptional customer service, manage front desk operations, and ensure a seamless guest experience.
  • Housekeeping and Engineering: Oversee housekeeping and engineering teams to ensure high standards of cleanliness and maintenance.
  • Human Resources: Recruit, train, and develop hotel staff, as well as handle employee relations and performance management.
  • Financial Management: Assist in the preparation of forecasts and reports, and contribute to the development and implementation of the hotel's budget.

Requirements:

  • Hotel Management Experience: A minimum of 2-3 years of experience in hotel management, preferably in a similar role.
  • Leadership Skills: Proven ability to lead and motivate teams, with a strong focus on customer service and employee development.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and external partners.

About Midas Hospitality:

Midas Hospitality is a leading hospitality company that operates over 40 hotels across 14 states. We are committed to providing exceptional guest experiences and creating a positive work environment for our associates. As a people-first organization, we offer opportunities for growth and development, as well as a range of benefits and perks.