Customer Service Representative

5 hours ago


Downey, California, United States Veritiv Full time
Job Title: Customer Service Representative

At Veritiv, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for building strong relationships with our customers, resolving issues, and providing exceptional service.

Key Responsibilities:
  • Communicate effectively with customers to understand their needs and provide solutions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work closely with sales teams to identify opportunities for growth and retention.
  • Participate in training and development programs to enhance your skills and knowledge.
  • Collaborate with internal teams to ensure seamless order processing and customer satisfaction.
Requirements:
  • 1-3 years of customer service experience.
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • A dynamic and inclusive work environment with opportunities for growth and development.
  • Comprehensive training and development programs to enhance your skills and knowledge.
  • A competitive salary and benefits package, including healthcare and 401(k) matching.
  • A collaborative atmosphere with a diverse team of professionals.


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