Merchandise Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeGoods. As a Merchandise Associate, you will be responsible for delivering a world-class customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Role model customer experience practices with internal and external customers
- Support and embody a positive store culture through honesty, integrity, and respect
- Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
- Promote credit and loyalty programs
- Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
- Accurately process and prepare merchandise for the sales floor following company procedures and standards
- Initiate and participate in store recovery as needed throughout the day
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
- Provide and accept recognition and constructive feedback
- Adhere to all labor laws, policies, and procedures
- Support and participate in store shrink reduction goals and programs
- Participate in safety awareness and maintain a safe environment
- Possess excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possess strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Our benefits package includes associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
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