Customer Service Representative

15 hours ago


Berlin Corners, Vermont, United States New England Federal Credit Union Full time

Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at New England Federal Credit Union. As a Customer Service Representative, you will be responsible for providing exceptional service to our members, handling cash transactions, and maintaining accurate records.

Key Responsibilities:

  • Process deposits, withdrawals, and loan payments with accuracy and efficiency
  • Provide excellent customer service to members, responding to their needs and concerns
  • Maintain a thorough knowledge of credit union products and services
  • Balance cash drawers and maintain accurate records

Requirements:

  • Previous customer service experience preferred
  • Previous cash handling experience
  • Previous experience with Microsoft Office required
  • Solid attention to detail and accuracy skills

Benefits:

  • Medical, dental, and vision insurance
  • 401k match
  • Vacation time
  • Student debt relief
  • Continuing education resources

Equal Opportunity Employer: New England Federal Credit Union is an equal opportunity employer and welcomes applications from diverse candidates.



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