Client Advisor

1 week ago


New York, New York, United States Temple St. Clair Full time
About Temple St. Clair

Temple St. Clair is a renowned American jewelry brand founded in 1986 in Florence, Italy. With a rich history and a commitment to excellence, the company has established itself as a leader in the luxury jewelry industry. Our brand is recognized for its timeless, recognizable designs that span fine jewelry, high jewelry, and haute couture.

About the Role

We are seeking a dynamic and motivated Client Advisor to join our growing Direct-to-Consumer (DTC) team. As a Client Advisor, you will be responsible for providing exceptional client experiences, serving as an ambassador of the Temple St. Clair brand, and embodying our philosophy and values with every interaction.

Key Responsibilities
  • Brand Ambassador: Demonstrate passion for the brand and an excitement for learning about it, including products, brand storytelling, social responsibility, services, and marketing messages.
  • Client Experience: Provide excellent client service by maintaining the highest degree of courtesy and professionalism within the store environment and during outside events.
  • Sales Achievement: Consistently achieve or exceed monthly sales targets, work with the Boutique Director on special and bespoke client requests, and support after-sales clients with helpful solutions.
  • Client Relationship Management: Demonstrate expertise in clientelling, cultivating new relationships, and nurturing existing ones, accurately capturing client data, and consistently following up with clients.
Requirements
  • High School Diploma; College degree preferred.
  • 2+ years of experience in selling luxury goods.
  • Passion for fine jewelry and high jewelry.
  • Experience in Shopify and Endear is a plus.
  • Excellent understanding of the luxury client experience and customer service.
  • Computer proficiency: Excel, Word, PowerPoint.
  • Flexibility to work on evenings, weekends, and holidays as needed.

Salary will be commensurate with relevant skill-set and experience.



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