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Back Server

2 months ago


Atlanta, Georgia, United States Hopkins and Company Full time
About the Role

We are seeking a skilled Back Server to join our team at C. Ellet's Steakhouse, a premier dining experience in The Battery. As a Back Server, you will play a crucial role in ensuring the smooth operation of our restaurant, working closely with the front of house team to provide exceptional service to our guests.

Key Responsibilities
  • Table Setup and Maintenance: Set up and reset tables to ensure a clean and organized dining environment.
  • Service Station Management: Maintain clean, organized service stations according to brand standards, restocking supplies as needed.
  • Food and Beverage Delivery: Assist servers in delivering food and beverages to tables, pouring water, and clearing tables between courses.
  • Team Collaboration: Work as a team player, assisting fellow team members with guest interactions and duties to contribute to a positive working environment.
  • Guest Service: Possess the ability to positively and proactively handle guest concerns, providing exceptional service and ensuring guest satisfaction.
  • Task Prioritization: Prioritize multiple tasks, openly communicating with management and fellow service team members about next steps.
  • Uniform Policy: Consistently adhere to the uniform policy, representing the company's brand and image.
  • Shift Management: Report for duty on time, manage one's shift, and communicate with management when leaving the station for breaks or family meal.
Requirements
  • Availability: Weekend availability (Friday, Saturday, and Sunday) is required.
  • Age: Must be 18 years of age or older.
  • Licensing: Must have a Cobb County Pouring License or plan to attain one before hire.
  • Experience: 1+ year(s) of relevant back server/service assistant experience.
  • Physical Demands: Able to move and/or lift heavier product, stand for long periods, and occasionally kneel, bend, and crouch as required.
  • Work Environment: Able to work in a fast-paced environment calmly and effectively.
What We Offer
  • Competitive Pay: Competitive pay based on experience, with performance-based raises and promotions.
  • Benefits: Medical, dental, vision, life, and short-term disability for eligible full-time employees.
  • Discounts: 25% discount at all Hopkins and Company restaurants and 10% discount at all Hopkins and Company retail shops.
  • Training and Education: Ongoing training and education opportunities.
  • Scheduling: Flexible schedules.
  • Family Meal: Daily family meal.
  • Referral Bonus: Employee referral bonus.