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Back Server
2 months ago
We are seeking a skilled Back Server to join our team at C. Ellet's Steakhouse, a premier dining experience in The Battery. As a Back Server, you will play a crucial role in ensuring the smooth operation of our restaurant, working closely with the front of house team to provide exceptional service to our guests.
Key Responsibilities- Table Setup and Maintenance: Set up and reset tables to ensure a clean and organized dining environment.
- Service Station Management: Maintain clean, organized service stations according to brand standards, restocking supplies as needed.
- Food and Beverage Delivery: Assist servers in delivering food and beverages to tables, pouring water, and clearing tables between courses.
- Team Collaboration: Work as a team player, assisting fellow team members with guest interactions and duties to contribute to a positive working environment.
- Guest Service: Possess the ability to positively and proactively handle guest concerns, providing exceptional service and ensuring guest satisfaction.
- Task Prioritization: Prioritize multiple tasks, openly communicating with management and fellow service team members about next steps.
- Uniform Policy: Consistently adhere to the uniform policy, representing the company's brand and image.
- Shift Management: Report for duty on time, manage one's shift, and communicate with management when leaving the station for breaks or family meal.
- Availability: Weekend availability (Friday, Saturday, and Sunday) is required.
- Age: Must be 18 years of age or older.
- Licensing: Must have a Cobb County Pouring License or plan to attain one before hire.
- Experience: 1+ year(s) of relevant back server/service assistant experience.
- Physical Demands: Able to move and/or lift heavier product, stand for long periods, and occasionally kneel, bend, and crouch as required.
- Work Environment: Able to work in a fast-paced environment calmly and effectively.
- Competitive Pay: Competitive pay based on experience, with performance-based raises and promotions.
- Benefits: Medical, dental, vision, life, and short-term disability for eligible full-time employees.
- Discounts: 25% discount at all Hopkins and Company restaurants and 10% discount at all Hopkins and Company retail shops.
- Training and Education: Ongoing training and education opportunities.
- Scheduling: Flexible schedules.
- Family Meal: Daily family meal.
- Referral Bonus: Employee referral bonus.