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Café Ambassador

2 months ago

Washington, Washington, D.C., United States Capital One Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our brand in a fast-paced café environment.

Key Responsibilities:

  • Provide exceptional customer service and support to customers in a café setting
  • Develop and maintain relationships with customers to understand their financial needs and goals
  • Partner with local businesses and community organizations to promote financial literacy and education
  • Stay up-to-date on product and service offerings to provide informed recommendations to customers
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred
  • At least 1 year of retail, sales, or customer service experience required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficient in G-Suite

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Capital One is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.