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Customer Service Associate

2 months ago

Tuscaloosa, Alabama, United States Mediterranean Sandwich Co. Full time
Position Overview:
We are seeking a dedicated Front of House Crew Member to enhance our service at a counter service restaurant. In this role, you will be pivotal in delivering outstanding customer experiences, managing the cash register, and ensuring an efficient order process.

Key Responsibilities:
  • Welcome customers with a warm and friendly demeanor, ensuring a positive dining experience.
  • Accurately take customer orders and input them into the cash register system.
  • Handle cash, credit, and debit transactions with precision, providing correct change to customers.
  • Collaborate with kitchen staff to confirm that all orders are fulfilled accurately and promptly.
  • Maintain cleanliness and organization in the front of house area, including dining and service spaces.
  • Assist in food preparation and assembly as required, ensuring customer orders are ready for service.
  • Adhere to health and safety regulations, particularly regarding food hygiene and cleanliness standards.
  • Participate in cleaning tasks as assigned, including clearing tables, washing dishes, and managing waste disposal.

Required Skills:
  • Demonstrated experience in a customer service or cashier position, ideally in a fast-paced setting.
  • Exceptional customer service abilities, complemented by a friendly and positive attitude.
  • Proficient in operating a cash register and executing transactions accurately.
  • Strong communication and teamwork skills to effectively collaborate with kitchen personnel.
  • Meticulous attention to detail and the capacity to manage multiple tasks simultaneously.
  • Able to perform efficiently and maintain composure in high-pressure situations.
  • A high school diploma or equivalent is preferred.