Field Service Technician

3 weeks ago

Stockton, California, United States Konica Minolta Business Solutions Ltd Full time
Job Title: Field Service Technician - Modesto/Stockton

We are seeking a skilled Field Service Technician to join our team in the Modesto/Stockton area. As a Field Service Technician, you will be responsible for performing maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, and troubleshooting connectivity.

Responsibilities:
  • Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, and troubleshooting connectivity.
  • Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
  • Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling.
  • Develop professional customer relationships and maintain a high level of customer satisfaction.
  • Log service visits and document updates for each client account.
  • Collaborate with the Account Management team to help resolve customer issues.
Qualifications:
  • 2-4 years of experience related to technical/repair of business equipment.
  • High School and Technical School graduate or equivalent experience.
  • A+ and/or N+ Certification a plus.
  • Applicant must possess some knowledge of computers and electronics, Computer/Digital Technology or related fields.
  • Scope of Model Knowledge: BandW digital copier, printer and fax repair.
  • Skilled on 4 segments and low-end color copiers, preferred.
  • High degree of initiative.
  • Exceptionally skilled in organization, attention to detail, and effective prioritization of duties.
  • Ability to work independently and as part of a team.
  • Must be positive, outgoing, self-motivated, and committed to building and maintaining strong customer relations.
What We Offer:
  • Hands-on and computer-based training on current and upcoming technology products and services.
  • Exposure to IT networks and services with career growth opportunities.
  • Competitive car allowance program and paid mileage.
  • Company-provided laptop and phone.
  • An inclusive and flexible workplace environment that highly values sharing of new perspectives.
  • Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

Konica Minolta Business Solutions Ltd is a leading provider of business solutions, and we are committed to delivering exceptional service to our customers. If you are a motivated and skilled individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.

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