Field Service Technician

1 month ago


Stockton, California, United States Konica Minolta Business Solutions Full time
Overview

We are seeking a skilled Field Service Technician to join our team in the Stockton/Modesto area. As a Field Service Technician, you will be responsible for performing maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.

Responsibilities
  • Perform routine maintenance and repairs on Konica Minolta products
  • Use and maintain a variety of tools and gauges to repair and diagnose production machinery
  • Drive to customer sites within assigned territory, track inventory supply, and keep customers informed on scheduling
  • Develop professional customer relationships and maintain a high level of customer satisfaction
  • Log service visits and document updates for each client account
  • Collaborate with the Account Management team to help resolve customer issues
Qualifications
  • 2-4 years of experience related to technical/repair of business equipment
  • High School and Technical School graduate or equivalent experience
  • A+ and/or N+ Certification a plus
  • Applicant must possess some knowledge of computers and electronics, Computer/Digital Technology or related fields
  • Scope of Model Knowledge: BandW digital copier, printer, and fax repair
  • Skilled on 4 segments and low-end color copiers, preferred
  • High degree of initiative
  • Exceptionally skilled in organization, attention to detail, and effective prioritization of duties
  • Ability to work independently and as part of a team
  • Must be positive, outgoing, self-motivated, and committed to building and maintaining strong customer relations
What We Offer
  • Hands-on and computer-based training on current and upcoming technology products and services
  • Exposure to IT networks and services with career growth opportunities
  • Competitive car allowance program and paid mileage
  • Company-provided laptop and phone
  • An inclusive and flexible workplace environment that highly values sharing of new perspectives
  • Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance, and tuition reimbursement programs
About Us

Konica Minolta Business Solutions is a leading provider of office technology solutions, including IT services, intelligent information management, managed print services, and industrial and commercial print solutions. We are committed to innovation and customer satisfaction, and we are proud to be recognized as a leader in our industry.



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