Insurance Customer Experience Specialist

3 weeks ago


Nolensville, Tennessee, United States Derek Simmons - State Farm Agent Full time

Are you passionate about delivering exceptional customer experiences and making a positive impact? As an Insurance Customer Experience Specialist with Derek Simmons - State Farm Agent, you will have the opportunity to engage with the public and forge enduring customer relationships. Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As a member of our team, you will receive:

  • Simple IRA
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • Licensing Reimbursement

Requirements:

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

We are located in Nolensville, TN and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.



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