Full-Time Center Associate

1 week ago


Raleigh, North Carolina, United States The UPS Store Falls Pointe Full time
Job Overview

The UPS Store Falls Pointe is seeking a highly motivated and customer-focused Full-Time Center Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing shipments, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, answering questions and resolving issues in a professional and courteous manner.
  • Process shipments, including receiving and processing packages, generating labels, and providing tracking information to customers.
  • Maintain a clean and organized store environment, including vacuuming, sweeping, dusting, and wiping down surfaces.
  • Upsell and cross-sell products and services to customers, including packaging and shipping supplies.
  • Perform estimates and pack high-value and fragile contents for shipping, following training methods and guidelines.
Requirements
  • 2+ years of retail experience, preferably in a fast-paced environment.
  • Ability to lift up to 50 lbs regularly and stand for extended periods of time.
  • English fluency required, Spanish desired.
  • Current notary public certification or ability to obtain.
  • 30+ WPM typing speed.
What We Offer

The UPS Store Falls Pointe offers a competitive starting wage of $13-$14/hour, with opportunities for advancement and professional growth. We are committed to providing a positive and supportive work environment, with a focus on customer satisfaction and team collaboration.



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