Patient Care Coordinator
3 weeks ago
As a Treatment Coordinator at Orthodontic Experts Ltd, you will play a vital role in ensuring that our patients receive the highest level of care and attention during their treatment process. Your primary responsibilities will include communicating effectively with patients, explaining treatment plans, and managing their accounts.
Responsibilities- Main Responsibilities:
- Cultivate strong relationships with patients to understand their needs and preferences.
- Develop and implement effective treatment plans tailored to individual patient requirements.
- Collaborate with doctors and other healthcare professionals to ensure seamless patient care.
- Provide excellent customer service by addressing patient concerns and resolving issues promptly.
- Manage patient accounts, including tracking payments and outstanding balances.
- Contribute to maintaining a positive and professional work environment.
To succeed in this role, you should possess:
- A high school degree or GED equivalent.
- 3+ years of experience in customer-facing roles.
- 2+ years of experience in sales or related fields.
- 1+ year of experience as a Treatment Coordinator or similar role.
- Familiarity with medical terminology and practices.
- Proficiency in Microsoft Office Suite, especially Word, Excel, and Access.
- Exceptional communication and interpersonal skills.
- Bilingual fluency in Spanish.
We offer a competitive compensation package including an estimated salary range of $45,000 - $60,000 per year, based on location and experience. Our benefits also include paid training, travel pay, clinical bonuses, paid time off, holiday pay, medical, dental, vision, and life insurance, accident insurance, short-term disability, long-term disability, employee assistance program, health savings account, dependent care account, 401(k) and matching, pet insurance, tuition assistance program, identity theft protection, MetLife MetLaw legal insurance, and transit reimbursement – commuter account.
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Patient Care Coordinator
4 weeks ago
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Patient Care Coordinator
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Patient Care Coordinator
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