Customer Service Coordinator I Regional

2 months ago


New York, New York, United States Caesars Entertainment Full time

Job Summary:

As a Customer Service Coordinator at Caesars Entertainment, you will be responsible for providing exceptional customer service and support to our guests. This role is ideal for individuals who are passionate about delivering outstanding service and are looking for a challenging and rewarding career opportunity.

Key Responsibilities:

  • Provide timely and accurate data entry and tracking of all guest inquiries and correspondence.
  • Respond to online customer service inquiries in a professional and consistent manner based on departmental guidelines.
  • Collaborate with internal teams to resolve customer issues and concerns.
  • Develop and maintain a thorough understanding of Caesars Entertainment's products and services to provide informed and personalized support to guests.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

Caesars Entertainment offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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