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Concierge - Part Time

2 months ago

Chandler Arizona, United States Gardens at Ocotillo Senior Living Full time

Job Summary:

Gardens at Ocotillo Senior Living is seeking a highly skilled and friendly Concierge to join our team. As a Concierge, you will be the first point of contact for our residents and their families, providing exceptional customer service and ensuring a warm and welcoming experience.

Key Responsibilities:

  • Greet and Direct Visitors: Greet all visitors to the front desk in a friendly and professional manner, directing them to the appropriate area or providing assistance as needed.
  • Answer Phone Calls and Respond to Messages: Answer all incoming phone calls and respond to messages in a timely and professional manner, transferring calls or taking messages as appropriate.
  • Respond to Resident and Family Member Questions and Concerns: Respond to resident and family member questions and concerns in a prompt and professional manner, providing accurate and helpful information.
  • Respond to Emergency Situations: Respond to and appropriately handle emergency situations, such as medical emergencies or security incidents.
  • Maintain the Front Lobby and Entrance Area: Monitor and maintain the cleanliness and organization of the front lobby and entrance area, ensuring a safe and welcoming environment for residents and visitors.

Requirements:

To be successful as a Concierge at Gardens at Ocotillo Senior Living, you will need to possess excellent communication and interpersonal skills, a warm and welcoming demeanor, and the ability to work independently in a fast-paced environment.