Jira Engineer
2 days ago
We are seeking a highly skilled Jira Engineer to join our team at Fiserv. As a Jira Engineer, you will provide engineering and process improvement expertise for agile transformation across our Merchant Solutions business.
Key Responsibilities:
- Provide engineering and process improvement expertise for agile transformation
- Manage and maintain Jira and Confluence instances, including user management, permission schemes, and project configurations
- Own, troubleshoot, and solve complex customer technical Jira and Confluence related issues
- Utilize scripting languages, e.g., Python, Groovy, PowerShell to create custom automation solutions within Jira
Requirements:
- 5+ years of experience in technical support, software services, or system administration for a large end-user community related to the Atlassian suite: JIRA, Confluence, and/or Bitbucket
- 5+ years of experience with Jira and Confluence Data Center with AWS hosted instances
- 5+ years of experience as a Jira Administrator with extensive knowledge of Jira administration and configuration
- 5+ years of experience writing SQL queries
- 5+ years of experience in automation scripting languages such as Python, Groovy, PowerShell, or similar
- 5+ years of experience integrating Jira with other systems and tools using APIs and automation tools
- Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience
Preferred Qualifications:
- Experience working with Jira Service Manager
- Experience working with Splunk, Dynatrace, Clarity
- Familiarity with AWS Cloud technologies
- Understanding of ServiceNow, Aha, Flomatika, Allstack, or SailPoint integrations
- Experience understanding and supporting Java-based apps, being able to analyze/troubleshoot Stack trace and Java-based exceptions
Important Information:
This role is fully on-site and requires a full-time, direct-hire position. We are an Equal Opportunity Employer and welcome diversity in our workforce. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process.
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