Front Desk Healthcare Associate

5 days ago


Rosemead, California, United States Katie W Chu OD INC Full time

Katie W Chu OD INC is seeking a Front Desk Healthcare Associate to join our team. As a Front Desk Healthcare Associate, you will provide exceptional patient care and administrative support in our optometric office.

About the Job:

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will be responsible for answering phone calls, booking appointments, verifying insurance coverages, billing insurances, pretesting patients, contact lens training, frame selecting/dispensing and edging ophthalmic lenses.

Responsibilities:

  • Answer phone calls and respond to patient inquiries
  • Book appointments and manage schedules
  • Verify insurance coverages and process claims
  • Bill insurances and maintain accurate records
  • Pretest patients and assist with vision exams
  • Provide contact lens training and education
  • Select and dispense frames, as well as edge ophthalmic lenses

Our Benefits:

  • Salary: $48,000 - $65,000 per year
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment
  • A diverse team with multiple languages spoken, including Cantonese, Mandarin, Vietnamese, and Spanish


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