Front Desk Healthcare Associate
5 days ago
Katie W Chu OD INC is seeking a Front Desk Healthcare Associate to join our team. As a Front Desk Healthcare Associate, you will provide exceptional patient care and administrative support in our optometric office.
About the Job:
The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will be responsible for answering phone calls, booking appointments, verifying insurance coverages, billing insurances, pretesting patients, contact lens training, frame selecting/dispensing and edging ophthalmic lenses.
Responsibilities:
- Answer phone calls and respond to patient inquiries
- Book appointments and manage schedules
- Verify insurance coverages and process claims
- Bill insurances and maintain accurate records
- Pretest patients and assist with vision exams
- Provide contact lens training and education
- Select and dispense frames, as well as edge ophthalmic lenses
Our Benefits:
- Salary: $48,000 - $65,000 per year
- Opportunities for professional growth and development
- A collaborative and supportive work environment
- A diverse team with multiple languages spoken, including Cantonese, Mandarin, Vietnamese, and Spanish
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