Customer Service Representative

2 weeks ago

LuthervilleTimonium, United States Christopher Hartford - State Farm Agent Full time

h3JobDescription/h3JobDescriptionPositionOverview:brAreyoucustomer-focusedandenjoyworkingwiththepublic?Ifyouansweredyestothesequestions,workingforaStateFarmindependentcontractoragentmaybethecareerforyou.brbrResponsibilities:brbrulliProvideprompt,accurate,andfriendlycustomerservice.Servicecanincluderespondingtoinquiriesregardinginsuranceavailability,eligibility,coverages,policychanges,transfers,claimsubmissions,andbillingclarification/liliUseacustomer-focused,needs-basedreviewprocesstoeducatecustomersaboutinsuranceoptions./liliDevelopleads,scheduleappointments,identifycustomerneeds,andmarketappropriateproductsandservices./li/ulbrbrAsanAgentTeamMember,youwillreceive:brbrulli401K/liliHourlypaypluscommission/bonus/liliHealthbenefits/liliPaidtimeoff(vacationandpersonal/sickdays)/liliFlexiblehours/liliGrowthpotential/Opportunityforadvancementwithinmyagency/liliHiringBonus/li/ulbrbrRequirements:brbrulliAbilitytoresolvecomplexcustomerissues/liliExcellentcommunicationskills-written,verbal,andlistening/liliPrideingettingworkdoneaccuratelyandtimely/liliPeople-oriented/liliAbilitytoworkinateamenvironment/liliAbilitytomulti-task/liliPropertyandCasualtylicense(mustbeabletoobtain)/liliLifeandHealthlicense(mustbeabletoobtain)/li/ulbrbrIfyouaremotivatedtosucceedandcanseeyourselfinthisrole,pleasecompleteourapplication.Wewillfollowupwithyouonthenextstepsintheinterviewprocess.brbrThispositioniswithaStateFarmindependentcontractoragent,notwithStateFarmInsuranceCompanies.EmployeesofStateFarmagentsmustbeabletosuccessfullycompleteanyapplicablelicensingrequirementsandtrainingprograms.StateFarmagentsareindependentcontractorswhohiretheirownemployees.StateFarmagentsemployeesarenotemployeesofStateFarm.brbrh3Benefits/h3brbrAsaStateFarmAgentTeamMember,youwillenjoyarangeofbenefits,including:brbrulli401K/liliHourlypaypluscommission/bonus/liliHealthbenefits/liliPaidtimeoff(vacationandpersonal/sickdays)/liliFlexiblehours/liliGrowthpotential/Opportunityforadvancementwithinmyagency/liliHiringBonus/li/ulbrbrh3Requirements/h3brbrTobesuccessfulinthisrole,youwillneed:brbrulliAbilitytoresolvecomplexcustomerissues/liliExcellentcommunicationskills-written,verbal,andlistening/liliPrideingettingworkdoneaccuratelyandtimely/liliPeople-oriented/liliAbilitytoworkinateamenvironment/liliAbilitytomulti-task/liliPropertyandCasualtylicense(mustbeabletoobtain)/liliLifeandHealthlicense(mustbeabletoobtain)/li/ulbrbrh3WhattoExpect/h3brbrIfyouaremotivatedtosucceedandcanseeyourselfinthisrole,pleasecompleteourapplication.Wewillfollowupwithyouonthenextstepsintheinterviewprocess.brbrThispositioniswithaStateFarmindependentcontractoragent,notwithStateFarmInsuranceCompanies.EmployeesofStateFarmagentsmustbeabletosuccessfullycompleteanyapplicablelicensingrequirementsandtrainingprograms.StateFarmagentsareindependentcontractorswhohiretheirownemployees.StateFarmagentsemployeesarenotemployeesofStateFarm.

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