HVAC Team Lead

5 days ago


Brownsburg, Indiana, United States Summers Plumbing Heating & Cooling Full time
Why Summers Plumbing Heating & Cooling?

We're a growing company with opportunities for personal and professional growth. Our team is close-knit, and we strive to promote excellence in our interactions with customers. We offer an outstanding compensation package with paid holidays, vacations, health and dental insurance, short- and long-term disability, 401K with company match, and we're employee-owned (Employee Stock Ownership Plan).

Our Core Values
  1. Integrity: We do the right thing, even when no one is looking.
  2. Ownership: We take responsibility for the growth of our team, the organization, and ourselves.
  3. Service: We take the extra step to go above and beyond what's expected of us.
Job Responsibilities
  • Supervise and direct HVAC Technicians and Plumbers to effectively perform repair, replacement, installation, and other duties for customer satisfaction.
  • Review HVAC & Plumbing Technicians' work to ensure quality meets Summers standards and safety requirements; make recommendations to improve quality and productivity.
  • Conduct group and one-on-one training with technicians on lead generation, customer service, and company practices and procedures; participate in and/or conduct regularly scheduled departmental safety/informational meetings.
  • Ensure all company/department policies are being followed by all HVAC and Plumbing staff.
  • Train employees on technical skills, company processes, and procedures, and safety rules and practices.
  • Ensure company property, vehicles, and tools are being used, maintained, and properly accounted for.
  • Represent Summers professionally, honestly, and ethically in all business matters and activities.
  • Demonstrate leadership to field technicians in the areas of customer focus and customer service.
  • Perform similar/other duties as needed or assigned.
Qualifications/Requirements
  • Must be able to lift and maneuver equipment up to 75 lbs.
  • Must be able to crawl, climb, kneel, squat, bend, and reach overhead.
  • Must be able to climb and work on ladders.
  • Must be able to use hand and power tools.
  • Demonstrate ability to train others in technical skills and effective customer service.
  • Effective and efficient time-management and organizational skills.
  • Valid driver's license and acceptable driving records.
  • Available to work flexible hours and on-call shifts as needed.

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