IT Support Specialist
4 weeks ago
Bear Country Inc. is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and guests.
The ideal candidate will have a strong background in computer systems, network administration, and customer service. You will be responsible for troubleshooting and resolving technical issues, maintaining our point of sale system, and providing technical support for our drone show, fall festival, and drive-through Christmas light show.
Key Responsibilities:
- Provide technical support and assistance to employees and guests
- Maintain and troubleshoot our point of sale system
- Support our drone show, fall festival, and drive-through Christmas light show
- Identify and resolve technical issues
- Document and maintain accurate records
Requirements:
- Associate degree or equivalent coursework in computer science, engineering, or information science
- Experience with PC and MAC computers
- Excellent customer service skills
- Good oral and written communication skills
What We Offer:
- A dynamic and growing company
- A competitive salary and benefits package
- Opportunities for professional growth and development
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