Host - Hospitality Ambassador

7 days ago


Montgomery, New York, United States City Winery Full time
Job Summary

We are seeking a highly skilled and charismatic Host to join our team at City Winery. As a Host, you will be the first and last point of contact for our guests, responsible for delivering exceptional experiences and exceeding their expectations.

Key Responsibilities
  • Provide warm and welcoming greetings to guests upon arrival and departure
  • Handle inquiries and reservations with professionalism and poise
  • Support other areas of the operation as needed, including dining areas and events
  • Maintain a clean and safe work environment, adhering to company standards
  • Attend trainings and meetings to stay up-to-date on company policies and procedures
Requirements
  • 1+ years of experience as a Host in a fast-paced, high-volume service environment
  • Strong work ethic, team player, and exceptional guest service skills
  • Ability to consistently deliver high-quality guest experiences and exceed expectations
  • Effective communication and interpersonal skills, with a proven ability to build positive relationships
  • Aptitude to resolve problems and handle guest complaints in a professional manner
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays
  • Ability to perform physical requirements of the role, including standing, walking, and lifting up to 25 pounds
About Us

City Winery is a unique and dynamic workplace where wine, food, and live entertainment come together to create unforgettable experiences. As a Host, you will be part of a team that values community and creativity, and is dedicated to providing exceptional hospitality to our guests.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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