Team Leader

7 days ago


Milwaukee, Wisconsin, United States Toppers Pizza Full time

Job Title: Team Leader - Operations

Estimated Salary: $48,000 - $65,000 per year

About the Job

This Team Leader - Operations position requires an individual who can provide exceptional leadership and ensure seamless day-to-day operations. The ideal candidate will possess strong communication and problem-solving skills.

Responsibilities
  1. Direct daily duties for team members based on role, skills, and shift needs.
  2. Maintain high standards of cleanliness, sanitation, food quality, and guest satisfaction.
  3. Ensure compliance with company policies and procedures, providing feedback and coaching as necessary.
  4. Support delivery drivers by providing knowledge of delivery areas and traffic patterns.
  5. Effectively resolve customer complaints in a professional manner.
  6. Deliver constructive feedback to team members.
  7. Train new staff members on daily tasks and responsibilities.
  8. Manage cash handling and prepare deposits accurately.
Qualifications
  • Must be legally eligible to work in the United States.
  • Age 18 or older.
  • Reliable transportation.
  • Previous quick-service restaurant or supervisory experience.
  • Serve-Safe/Local or State Food Service Certification preferred.


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