Retail Operations Supervisor
2 weeks ago
Join Our Team as a Retail Operations Supervisor
At TJ Maxx, we pride ourselves on offering a diverse range of products that delight our customers. Our stores are filled with unique finds, and we are committed to providing an engaging shopping experience. As a Retail Operations Supervisor, you will play a vital role in maintaining our store's high standards and ensuring customer satisfaction.
Key Responsibilities:
- Assist store management with various administrative tasks related to store operations.
- Deliver exceptional customer service by actively engaging with shoppers and maintaining a tidy and organized store environment.
- Foster a culture of integrity and confidentiality while promoting a positive customer experience.
- Participate in the recruitment process, including scheduling interviews and conducting reference checks.
- Manage Associate personnel records and ensure compliance with all relevant policies.
- Oversee daily cash office operations and uphold cash handling standards.
- Support the Assistant Store Manager with scheduling, expense tracking, and inventory management.
- Ensure adequate Associate coverage in service areas to enhance customer interactions.
- Communicate effectively with management and team members regarding priorities and progress updates.
- Encourage recognition and constructive feedback among team members.
- Collaborate with management to identify training needs for Associates.
- Adhere to all labor laws and company policies.
- Maintain cleanliness and organizational standards throughout the store.
- Promote store loyalty and credit programs.
- Contribute to shrink reduction initiatives and maintain a safe shopping environment.
What We Seek:
- Flexibility to work varied shifts, including evenings and weekends.
- Strong communication and organizational skills with a keen eye for detail.
- Ability to manage multiple tasks effectively.
- Adaptability to changing situations and directions.
- Team-oriented mindset, collaborating well with peers and supervisors.
- Experience in training and mentoring others.
- Minimum of 1 year in retail and 6 months in a leadership role.
Benefits: Enjoy a range of benefits including an Associate discount, 401(k) contributions, and various insurance options. Additional benefits may be available based on service and hours worked.
At TJ Maxx, we value diversity and are committed to creating an inclusive environment for all Associates. We welcome applicants from all backgrounds and experiences.
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