Sales and Customer Service Representative

2 weeks ago


Severna Park, Maryland, United States Massage Envy Full time
{"title": "Customer Service and Sales Associate", "description": "Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences and driving sales growth? We're seeking a talented Customer Service and Sales Associate to join our team at Massage Envy Severna Park.

About the Role
  • Provide outstanding customer service and ensure every guest feels valued and understood.
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases.
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions.
  • Help grow and retain a client base through in-person and phone/email outreach.
What We Offer
  • Competitive base pay, plus bonuses.
  • Employer-paid healthcare, including medical, dental, and vision plans.
  • Matching 401(k) and paid time off.
  • A flexible schedule for a better work-life balance.
  • In-depth product and service training.
  • A free massage, skincare, or stretch service each month.
  • 30% off all products.
Requirements
  • High school diploma (or equivalent) and previous retail or sales experience (preferred).
  • Critical thinking skills, excellent math and computer skills, and the ability to multitask.
  • Great people skills and the ability to establish positive relationships with guests.
  • Supporters of total body care with a general knowledge of massage and skin care services.

We're a caring community that strives to celebrate individuality and share knowledge. If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.

", "lang_code": "en-US"}

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