Customer Service Representative

4 weeks ago


Charlotte, North Carolina, United States DMA, Inc. Full time
Job Overview

As a Customer Service Representative at DMA, Inc., you will be responsible for building strong relationships with retail customers and providing exceptional service to drive sales and customer satisfaction.

You will work in a fast-paced environment, interacting with customers face-to-face and providing solutions to their needs. With a focus on sales and customer success, you will be trained to understand customer needs and find solutions to meet their expectations.

Key Responsibilities:

  • Provide exceptional customer service to drive sales and customer satisfaction
  • Build strong relationships with retail customers
  • Understand customer needs and find solutions to meet their expectations
  • Work in a fast-paced environment, interacting with customers face-to-face

What We Offer:

  • Training and development opportunities to help you succeed in your role
  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and team-oriented environment
  • Access to self-development workshops and coaching

Requirements:

  • Positive attitude and a focus on customer satisfaction
  • Ability to work well in a team environment
  • People skills, with experience in retail or restaurants a plus

We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. If you are passionate about delivering exceptional customer service and driving sales, we encourage you to apply for this exciting opportunity.



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