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Housekeeping Associate

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Newport Coast, California, United States Marriott Vacations Worldwide Full time

Job Summary

We are seeking a detail-oriented and efficient Housekeeping Associate to join our team at Marriott Vacations Worldwide. As a Housekeeper, you will play a critical role in creating a home away from home for our Owners and guests. You will have the opportunity to work in a supportive and friendly work environment, where you can utilize your skills to provide exceptional guest services.

Key Responsibilities

  • Respond promptly to guest requests and inquiries in a professional and courteous manner.
  • Stock and maintain cleaning carts with necessary supplies and equipment.
  • Enter guest rooms in a timely and efficient manner, ensuring that all areas are cleaned and prepared for arrival.
  • Replace guest amenities and supplies, including linens, towels, and toiletries.
  • Clean and sanitize bathrooms, including sinks, toilets, showers, and bathtubs.
  • Remove trash, dirty linens, and room service items from guest rooms.
  • Check and report any maintenance issues or safety hazards to management.
  • Follow all company policies and procedures, including safety and security protocols.
  • Provide exceptional customer service, responding to guest needs and concerns in a timely and professional manner.

Requirements

  • High school diploma or equivalent required.
  • Previous housekeeping or customer service experience preferred.
  • Ability to lift, carry, push, and pull objects weighing up to 25 pounds.
  • Ability to stand, sit, or walk for extended periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

About Us

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We are dedicated to providing exceptional guest services and creating memorable experiences for our Owners and guests.