Customer Service Representative

1 week ago


Sylvania, Ohio, United States Goldfish Swim School - Sylvania Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Representative at Goldfish Swim School - Sylvania.

About the Role

The successful candidate will be responsible for providing exceptional customer service, processing student registrations, and assisting with birthday/pool parties. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide top-notch customer service to our members
  • Process student registrations using effective sales/customer service techniques
  • Schedule and manage birthday/pool parties
  • Resolve customer concerns/complaints using a professional approach
  • Assist clients with purchases of merchandise and vending
Requirements
  • High school diploma or GED required
  • Two years previous customer service and/or administrative office experience preferred
  • Intermediate level computer skills required using Word, Excel and other software systems
  • CPR, First Aid and AED certification preferred

Estimated Salary: $25,000 - $35,000 per year, depending on experience.



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