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Community Engagement Manager
2 months ago
Location: Alpharetta, GA
Job Overview: Associa is seeking a skilled and licensed Community Engagement Manager to oversee a diverse portfolio of Homeowners Associations (HOAs) and Condominium associations in the Alpharetta, GA area and its surroundings.
We are in search of dynamic and adaptable professionals who aspire to build a rewarding career with a leader in the community management sector.
Our team members are the cornerstone of our success; we prioritize hiring individuals who excel in fostering strong relationships with the communities we serve.
This is a full-time salaried role offering competitive compensation based on experience, alongside a comprehensive benefits package that includes medical, vision, and dental coverage, insurance options, paid time off, a 401k plan, and more.
Key Responsibilities:
- Oversee the financial management of the associations in alignment with the management agreement and governing documents.
- Serve as the primary contact for the Association Board of Directors and homeowners.
- Execute tasks as directed by the Board of Directors in accordance with the management agreement.
- Review monthly financial statements and provide management summaries to the Board.
- Monitor delinquency and collections processes for the assigned portfolio.
- Participate in Board meetings as stipulated in the management agreement.
- Assist the Board with architectural review processes and routine inspections as per the management agreement.
- Maintain accurate files, records, and correspondence in line with company protocols and best practices.
- Possess knowledge of association governing documents, rules, regulations, and legal requirements.
- Exemplify outstanding customer service and maintain open communication with homeowners, vendors, realtors, tenants, and board members.
- Stay updated on industry best practices and relevant laws.
- Perform additional duties as assigned.
Qualifications:
- Must possess a valid Georgia Community Association Manager (CAM) License or a Georgia Real Estate License issued by the Georgia Real Estate Commission.
- Membership with CAI is preferred.
- Minimum of 2 years of experience in community association management (HOA) is preferred.
- Associate degree required; bachelor’s degree preferred.
- Strong understanding of financial reports and budgeting.
- Exceptional written and verbal communication skills with a professional and approachable demeanor.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Understanding of the role of the association board and the Community Engagement Manager.
- Knowledge of conflict resolution techniques at a proficient level.
- Self-motivated, proactive, detail-oriented, and a team player.
- Effective time management and organizational skills.
Company Overview: With over 300 branch offices across North America, Associa is dedicated to enhancing community living for more than 7.5 million residents globally. Our team of over 15,000 professionals leads the industry with unmatched education, expertise, and innovative solutions. For over 45 years, Associa has positively impacted communities and delivered meaningful value. To learn more, visit our website.
