Hotel Night Auditor

4 weeks ago


Des Plaines, Illinois, United States VH-H Rosemont LLC Full time

The role of Hotel Night Auditor at VH-H Rosemont LLC involves managing front desk operations, ensuring seamless guest experiences, and maintaining accurate financial records.

Key Responsibilities:
  • Effectively greet and register guests, verifying reservation details and address information.
  • Process payments, manage a house bank, and ensure daily deposits are made and accurately reported.
  • Issue keys to safety deposit boxes, post miscellaneous charges as requested, and review expected arrivals and VIP reservations for the following shift.
Requirements:
  • Must possess strong communication skills, both verbal and written, to facilitate smooth interactions with guests and colleagues.
  • Requires in-depth knowledge of hotel services, facilities, and policies to provide exceptional customer service.
  • Must be detail-oriented with excellent organizational and leadership capabilities to maintain high standards of service quality.
Estimated Salary Range:

$55,000 - $65,000 per year



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