Customer Service Specialist

4 weeks ago


San Angelo, Texas, United States Heidi Douma - State Farm Agent Full time
Job Opportunity

We are seeking a highly organized and efficient individual to join our team as a Service Team Member. As a key member of our agency, you will play a vital role in supporting insurance agents and customers.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt and accurate service.
  • Provide exceptional customer service, including responding to inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and promote the development of our business.
Requirements
  • Dedication to customer service and a strong ability to build relationships.
  • Able to obtain a Property and Casualty License.
  • Able to achieve mutually agreed-upon marketing goals.
  • Interest in marketing products and services based on customer needs.
Benefits
  • Competitive salary plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • 401K plan.
  • Opportunities for growth and advancement within the agency.


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