Lobby Ambassador

1 day ago


Washington, United States Arlo DC Full time
Job Title: Lobby Host

Arlo Washington DC, a vibrant lifestyle hotel, is seeking a charismatic Lobby Host to create unforgettable experiences for our guests. As a key member of our front desk team, you will be the first point of contact for our guests, setting the tone for their stay with exceptional service and a warm welcome.

Responsibilities:
  • Provide warm and personalized greetings to guests, making them feel valued and appreciated.
  • Assist with check-in and check-out processes, ensuring a seamless and efficient experience for our guests.
  • Manage guest luggage, providing assistance with arrivals and departures.
  • Coordinate with the front desk team to resolve any guest issues or concerns.
  • Upsell rooms and amenities to maximize revenue and enhance the guest experience.
  • Perform various administrative tasks, including cash handling and reconciliation.
Requirements:
  • Previous experience in hospitality or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Physical stamina to stand for long periods and lift up to 50 pounds.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

At Arlo Washington DC, we are committed to providing exceptional service and creating memorable experiences for our guests. If you are a friendly and enthusiastic individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.



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