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Tanker Agency Commercial Lead

2 months ago

Houston, Texas, United States T. Parker Host Full time
Job Overview

T. Parker Host is a distinguished maritime agency recognized for its outstanding service and innovative solutions. As the leading dry bulk agent in the United States, we manage a significant volume of vessels each year. We are currently in search of a dedicated Sales and Business Development professional to enhance our ship agency nominations within the tanker sector. Key responsibilities will include fostering and sustaining relationships with clients, pinpointing potential customers, and proposing effective strategies tailored to the target market.

Key Responsibilities:

Client Management and Sales

  • Comprehend customer relationships and their service expectations.
  • Serve as a bridge between clients and Host operations.
  • Establish connections with traders, brokers, and key accounts.
  • Implement strategies to expand market presence in specific tanker segments.
  • Organize meetings and events for current accounts and prospects.
  • Document contacts and opportunities within the CRM system.
  • Regularly review and update opportunities in the CRM Dashboard.
  • Involve operations managers in client meetings.

Relationship Management & Service Excellence

  • Engage with industry associations.
  • Foster positive relationships across various teams.
  • Guide and develop agency personnel.
  • Collect feedback regarding customer service experiences.
  • Formulate customer operations teams with standard operating procedures.

Required Experience, Skills, and Competencies:

  • At least 5 years of experience in maritime sales.
  • Robust network and established relationships within the industry.
  • Self-driven with strong organizational and communication abilities.
  • Bachelor's degree is essential; a master's degree is preferred.
  • Willingness to travel up to 50%, both domestically and internationally.

Position-Specific Attributes:

  • Collaborative team player.
  • Ability to make swift decisions.
  • Integrity and adaptability.
  • Works well in entrepreneurial settings.
  • Possesses strong intellectual curiosity and thrives under pressure.

Core Values:

  • Our personnel are our most valuable assets.
  • Delivering exceptional service is our foremost priority.
  • Every relationship holds significance.
  • We conduct our business with utmost integrity.