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Technical Support Specialist

4 weeks ago

Easton, Pennsylvania, United States POLYTEK DEVELOPMENT CORP Full time
Job OverviewAt Polytek Development Corp., we are seeking a highly motivated and experienced Technical Support Specialist to join our team. The successful candidate will be responsible for executing the multi-tiered strategy for our technical support function, enhancing Polytek's position in the market, and elevating our technical support function in the eyes of the customer and the industry.

Key Responsibilities:

* Execute the technical support function that enhances Polytek's position in the market.
* Engage with customers to resolve technical issues.
* Develop and/or acquire data to support customers, R&D, Sales, and other key stakeholders.
* Participate in appropriate industry groups as required.
* Maintain a professional appearance and demeanor at all times.

Requirements:

* Bachelor's Degree in B.S. or B.A. preferred.
* 1-3 years of experience in Technical Marketing preferred.
* Must be proficient in Microsoft Office Suite.
* Must have the ability to work independently in a fast-paced environment.
* Strong verbal and written communication, organizational, attention to detail, analytical, problem-solving, and time management skills.

At Polytek Development Corp., we are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.