Guest Experience Coordinator
2 weeks ago
EHA is a hotel development and management company that prides itself on building long-term relationships with both people and organizations. Our mission focuses on serving our guests, clients and staff as a premier hospitality management and consulting firm, applying personal and corporate integrity to each task thereby providing effective, results-oriented, innovative service that generates true value and commitment to excellence.
Job Description
We are seeking a skilled Guest Service Agent to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. As a Guest Service Agent, you will be responsible for providing top-notch customer service, handling guest inquiries and complaints, and maintaining a clean and organized front desk area.
Responsibilities
- Greet and assist guests during arrival and departure.
- Provide courteous guest service by responding promptly and efficiently to inquiries, requests and complaints.
- Coordinate the delivery of guest services by other hotel departments and outside vendors.
What We Offer
- Estimated salary: $28,000 - $38,000 per year.
- DailyPay allows you to track your daily income and transfer your earnings instantly or next day.
- A robust selection of perks/benefits, including Paid Time Off, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers.
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