Bartender - Hospitality Expert

2 weeks ago

Atlanta, Georgia, United States Courtland Grand Hotel, Trademark Collection by Wyndham Full time

About Us:
Courtland Grand Hotel, Trademark Collection by Wyndham, is a premier hotel located in the heart of Atlanta's downtown business district. We are minutes from many of the city's largest event venues that host major conventions, such as Mercedes Benz Stadium, Georgia World Congress Center, and State Farm Arena. At Courtland Grand Hotel, we foster a family environment and celebrate the diversity and cultures represented by our associates through our Community Wall. We show appreciation to our associates through our HEI Loves initiatives, including recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed.

We offer a comprehensive benefit package that includes medical, dental, vision, 401(k), life insurance, employee assistance program, discounted room rate, parental leave, daily pay program, free parking, and more.

We value U.S. military experience and invite all qualified military candidates to apply.

Job Summary:
Serve guests in a hospitable manner to ensure a positive guest experience.

Responsibilities:

  • Maintain a proper and adequate setup of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws, and stirrers, condiments, and produce based on projections from the daily functions sheet.
  • Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
  • Greet guests in a courteous and friendly manner, promote and document orders for drinks. Mix, garnish, and present drinks using standard ingredient recipes and practicing prudent portion control.
  • Abide by all state, federal, and corporate requirements pertaining to serving alcoholic beverages.
  • Input orders into a register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
  • Receive cash from guests, make any change needed, verify the validity of charges, record charges, and ensure vouchers are properly executed, in order to balance all moneys.
  • Lock and store all beverage, food, and other equipment items, deposit cash drops, and secure the bank.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Qualifications:
  • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
  • Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
  • Ability to remember, recite, and promote the variety of menu items with or without reasonable accommodation.
  • Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
  • Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Benefits:
We are committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment - you.

For your physical and mental wellness, we offer competitive medical and dental programs through Anthem Blue Cross Blue Shield, as well as vision insurance programs through EyeMed. Our vacation, sick, and holiday programs are available for you to rejuvenate with time off. We also provide pet insurance through the ASPCA. For your financial wellness, we offer a wide array of coverage, including supplemental, spousal, and child life insurance, as well as short- and long-term disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing us as your employer. Specific details and eligibility of these programs vary by location and employment status.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

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