Registration Specialist Position

4 weeks ago


Minneapolis, Minnesota, United States Minnesota State Full time
Job Summary

This is an exciting opportunity to join the Minneapolis College team as a Registration Specialist. In this role, you will provide exceptional customer service to students, faculty, and staff, ensuring a seamless registration experience. You will be responsible for scheduling classrooms, entering data, and troubleshooting in rSchool Today (rST), as well as creating and maintaining reports and documents. Your analytical skills and ability to work in a fast-paced environment will be essential in this role.

Key Responsibilities

* Provide customer service to students, faculty, and staff via phone, email, and in-person
* Schedule classrooms and enter data in rST
* Troubleshoot issues in rST and resolve customer complaints
* Create and maintain reports and documents
* Analyze and interpret customer needs and provide excellent customer service

Requirements

* Word processing skills and other business software applications
* Human relation skills to interact with others using common courtesy, tact, and interest in positive problem resolutions
* Communication skills to write, prepare, and edit materials using correct spelling, punctuation, grammar, and sentence construction
* Analytical math skills to create, evaluate, and maintain accurate registrations and reports

Preferred Qualifications

* Ability to work in a fast-paced, multi-tasked environment
* Ability to work collaboratively with others (internal and external customers) throughout the department and campus
* Knowledge of State of Minnesota and Minnesota State system policies and procedures, including ability to maintain confidentiality of private information
* Highly proficient in RST and EMS, with knowledge of ISRS and other MnSCU specific systems
* Previous experience in professional development or personal enrichment training
* Demonstrates an ongoing understanding of cultural fluency, incorporating culturally responsive practices and actively engaging in antiracism professional development learning opportunities

Physical Requirements

* Ability to load materials and push carts across campus, including outdoors across streets and up curbs and ramps
* Ability to move up to 40 pounds on a regular basis

Benefits Information

At Minnesota State, we offer a comprehensive benefits package, including 11 paid holidays, vacation time, sick time, six weeks of paid parental leave, low-cost medical and dental insurance, a pension plan, 457(b) and 403(b) retirement plans, and other retirement investment options. We promote the health and well-being of our employees and take work-life balance seriously.

About Minneapolis College

Minneapolis College offers extraordinary educational opportunities to 10,000 students annually, with 100+ degree options. The College has strong ties to corporate and industry partners that support student scholarships, provide state-of-the-art training and equipment, and offer internship and employment opportunities to the College's graduates. We are an equal opportunity, affirmative action employer, and encourage applications from underrepresented groups. Recognized as a Beyond the Yellow Ribbon employer offering support for veteran and military students.

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