Quality Assurance Manager

5 days ago


Denver, Colorado, United States Advantage Security Full time
Quality Assurance Manager Job Description

Advantage Security, Inc. is seeking a highly skilled Quality Assurance Manager to join our team in the Denver metro area. As a Quality Assurance Manager, you will be responsible for ensuring that our security services meet the highest standards of quality and excellence.

Key Responsibilities:
  • Perform after-hour inspections at various facilities to ensure employees are representative of ASI and customer expectations.
  • Assist in guiding employee performance, including appearance, patrol techniques, report writing, and other essential security duties.
  • Communicate expectations to employees and provide coaching and corrective action when needed.
  • Serve as a liaison between company management, customers, and employees.
Requirements:
  • 21 years of age
  • High school diploma or GED required; Associates or Bachelor's degree preferred
  • US citizenship or possess the right to work permit
  • Pass a drug screen test and background check
  • Fluently speak, read, and write English
  • Must have a clean driving record
  • Ability to work various/flexible schedules (weekends, evenings, and overnights)
Necessary Skills:
  • Excellent customer service
  • Computer literate - Proficient in Microsoft Word/Office
  • Uphold the highest standards of grooming
  • Previous security, military, and/or law enforcement experience a plus, but not required
  • Excellent communication skills (written & verbal)
  • A desire to help others achieve their best
  • Willingness to assist other departments to develop solutions
  • Attention to detail
  • At least two years of supervisory experience
Compensation and Benefits:

This is a full-time position with a competitive hourly rate of $28.00-$30.00/hour ($58K to $62K a year) depending on experience. We offer an extensive benefit package, including healthcare, dental, vision plans, vacation, and a 401(k) program.

Join our team and take advantage of our flexible schedule, opportunities for advancement, and fun, family-oriented culture.



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