Quality Assurance Manager
2 days ago
Advantage Security, Inc. is a locally owned and operated company that has provided security and customer service to its customers since 1995 throughout Colorado. We are currently seeking a Quality Assurance Manager to join our team in the Denver metro area.
Job Summary:The Quality Assurance Manager will perform after-hour inspections at various facilities throughout the Denver metro area to ensure employees are representative of ASI and customer expectations. They will assist in guiding employee performance to include appearance, patrol techniques, report writing, and other essential security duties. The ideal candidate will strive to bring out the best in ASI by communicating expectations to our employees and providing coaching and corrective action when needed.
Responsibilities:- Assist officers with emergency situations and respond to facilities as necessary
- Enforce safety procedures and notate any safety risks or violations
- Review post duties at customer locations and provide recommendations to enhance service
- Follow-up on issues/problems indicated by officers
- Provide feedback on officer performance
- Design, implement, and improve company quality standards
- Train, motivate, coach, and correct employees to ensure that standards are met
- Create reports to track progress and formulate strategies to increase productivity
- 21 years of age
- High school diploma or GED required - Associates or Bachelor's degree preferred
- US citizenship or possess the right to work permit
- Pass a drug screen test and background check to include THC
- Fluently speak, read, and write English
- Must have a clean driving record
- Ability to work various/flexible schedules (weekends, evenings and overnights)
This compensation ranges from $28.00-$30.00/hour ($58K to $62K a year) depending on experience.
Additional Perks:- Flexible schedule
- Opportunities for advancement
- Extensive benefit package - Healthcare/dental/vision plans, vacation, 401(k) program etc.
- Fun, family-oriented culture
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