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Assistant Store Manager

2 months ago

Newport Beach, California, United States Chico's FAS Full time
Assistant Manager Job Description

At Chico's FAS, we're seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our store operations team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Key Responsibilities:
  • Analyze sales reports and KPIs to determine business needs and execute in-store business and sales strategies.
  • Establish and communicate clear expectations, holding store teams accountable for achieving brand, performance, and behavior standards.
  • Control payroll and supply budgets, ensuring efficient use of resources.
  • Perform and oversee basic operational activities, including scheduling, target shrink audits, physical inventory, opening and closing duties, and merchandise flow processes.
  • Ensure compliance with all applicable laws, loss prevention policies, operating procedures, and controls, conducting associate training to reinforce proper controls.
  • Administer all operational processes, including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  • Ensure visual presentation, organization, and facility maintenance are representative of the Chico's FAS brand.
  • Develop a high-performance culture, motivating sales teams to meet assigned sales and productivity goals.
  • Train and coach teams to ensure selling teams are fluent in all aspects of product knowledge on-line and in-store.
  • Train, coach, and assist with locate fulfillment and selling.
Requirements:
  • High school diploma or equivalent.
  • 2+ years of retail management experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication, verbal, and written skills.
  • Able to learn or adapt to technology provided by the company.
  • Proven excellent customer service skills with statistical track records in all areas of sales and leadership.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Strong leadership qualities, training, and team-building skills.
  • Knowledge of administrative aspects of store operations.
  • Able to communicate with customers and staff.
Physical Requirements:
  • Constant walking/standing (percentage of 8-hour shift).
  • Occasional lifting up to 50 lbs. (percentage of 8-hour shift).
  • Frequent climbing (percentage of 8-hour shift).