Assistant Store Manager

10 hours ago

Newport Beach, California, United States The Great. Emily + Meritt Full time
Job Title: Assistant Store Manager

THE GREAT. is seeking a highly motivated and experienced Assistant Store Manager to join our team at our retail location in Lido Marina Village in Newport Beach, CA.

About the Role:
  • Assist the Store Manager in driving sales and business results through exceptional customer experience, employee relations, and operations that align with THE GREAT retail operating principles.
  • Contribute to achieving store goals by developing and maintaining successful and profitable relationships with customers.
  • Execute standard store product flow, restocking, and daily store maintenance as directed by store management.
  • Uphold visual merchandising directives within the store and maintain visual standards and brand image daily.
  • Oversee Cashwrap & POS procedures, reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
  • Assist customers in determining their personal style and recommend products that meet their needs.
  • Maintain a thorough knowledge of our merchandise and demonstrate product expertise during the selling process.
  • Analyze and present product/merchandising needs and concerns to the supervisor.
  • Participate in and execute trunk shows and in-store events.
  • Demonstrate accountability, reliability, professionalism, and a positive attitude at all times.
  • Create and maintain a customer and team-focused environment.
  • Demonstrate awareness and knowledge of sales goals and current store performance.
  • Adhere to and enforce THE GREAT standards, policies, and procedures in service, loss prevention, and maintenance.
  • Ability to independently problem solve and resolve customer issues while maintaining a calm composure.
  • Ensure the retail floor is always clean and presentable.
  • Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing products.
  • A positive, outgoing, high energy, entrepreneurial, sales-focused attitude.
  • Strong interpersonal and communications skills, both verbal and written, and excellent time management skills.
About You:
  • 2-5 years management and selling experience.
  • Excellent verbal communication and interpersonal skills.
  • Knowledge of store retail practices and concepts.
  • Consistently practice in the principles of THE GREAT culture.
  • Always maintain a positive and professional attitude.
  • Take accountability and ownership of actions in achieving goals.
  • Adapt positively to change.
  • Consistently demonstrate integrity in all actions and decisions.
  • Generate and execute new ideas for driving the business.
  • Understand and represent our brand in a polished and professional manner.
Benefits & Perks:
  • Competitive wage + benefits.
  • Medical, dental, and vision insurance.
  • 401k and employer match.
  • Paid time off (PTO).
  • Generous clothing discount.

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