Service Representative

5 days ago


Toulouges, Occitanie, United States Massage Envy Full time
Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Service Representative. In this role, you will be responsible for providing exceptional service to our clients and promoting the value of Total Body Care.

Salary & Benefits

The estimated annual salary for this position is $45,000 - $60,000, depending on experience. Additionally, we offer a comprehensive benefits package, including competitive base pay, bonuses, commissions, employer-paid healthcare, and a matching 401(k) plan.

Job Description

As a Service Representative, you will be the face of our organization, interacting with clients daily to provide outstanding service and promote our services. Your responsibilities will include greeting clients, scheduling appointments, answering phone calls, and addressing client questions and concerns. You will also be responsible for promoting our services and products, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.

Required Skills & Qualifications

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to multitask and work effectively in a fast-paced environment. You should also have a high school diploma or equivalent and previous retail or sales experience.

Benefits & Culture

We offer a supportive and caring culture that values individuality and promotes knowledge sharing. Our leadership team is trained to support your success, and we recognize excellence through award programs like Sales Associate of the Year.



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