Customer Service Representative

1 week ago


Toulouges, Occitanie, United States Cloud Inventory Full time
About the Role

This Customer Service Representative position is an exciting opportunity to join our team at Cloud Inventory. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and their issues are resolved efficiently and effectively.

Responsibilities:
  • Communicate directly with customers over various methods to guide, educate, identify, reproduce, and resolve their issues
  • Update all cases with accurate and timely records of work performed, and resolution details
  • Collaborate with other internal teams to identify and resolve customer issues

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure. A strong background in computer hardware, software, and operating systems is also essential. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.

Requirements:
  • High School diploma, Bachelor's degree preferred, or a combination of education and equivalent work experience
  • Strong written and verbal communication skills
  • Excellent organizational and interpersonal skills
  • Basic knowledge of computer hardware, software, operating systems, and both wired and wireless networks

We offer a competitive salary range of $50,000 - $55,000 per year, as well as a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and flexible vacation time. If you are interested in this exciting opportunity, please submit your application today.



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