Customer Excellence Associate
1 week ago
At Endress+Hauser Ltd, we're committed to fostering a culture of excellence and collaboration. As a Customer Excellence Associate, you'll embark on a transformative journey to develop essential business skills and gain exposure to different functions within our Customer Excellence department.
This 6-12 month program is designed for new graduates, providing a personalized experience that focuses on executing functions required to support our customers and drive our business. You'll gain hands-on practical skills, business acumen, and insight into our operations, interacting with various groups to learn the Sales, Service, and Projects portions of our business.
Key Responsibilities- Continually learn and develop skills for handling Endress+Hauser tools, processes, and systems within the different teams/functions.
- Address customer inquiries and issues via phone, Salesforce, and email, providing timely and effective solutions.
- Collaborate with others to provide and develop solutions for customers, ensuring ongoing communication and satisfaction.
- Support Customer Excellence by managing sales backlog, evaluating non-transferred orders, addressing technical issues, and maintaining accurate labeling of backlog.
- Bachelor's degree in any field.
- Internship, co-op, or work experience in business-related and/or customer-focused roles.
- This position is not eligible for visa sponsorship; all employees must be eligible to work in the United States.
- Family-owned, friendly, and highly committed company culture.
- Tuition reimbursement and a wide range of development opportunities.
- Comprehensive benefits package, including medical, dental, and vision.
- Competitive compensation and bonus opportunities.
- Generous paid time off.
- Life insurance and 401(k) savings with company match.
- Full-service cafe, fitness center, and health clinic.
Endress+Hauser Ltd provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.
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