Restaurant Operations Manager
3 weeks ago
Job Summary:
The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless day-to-day operations and delivering exceptional customer experiences. This role requires strong leadership skills, attention to detail, and a passion for delivering high-quality food and service.
Key Responsibilities:
- Drive customer satisfaction by maintaining a clean and welcoming restaurant environment, ensuring prompt and accurate service, and resolving customer complaints in a professional manner.
- Conduct regular food safety audits to ensure compliance with company standards and regulatory requirements.
- Provide ongoing coaching and feedback to crew members to improve their skills and performance.
- Assist with cash procedures, including bank deposits, making change, and verifying drawers.
- Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
- Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
- Responsible for food and supplies deliveries and restaurant opening and closing in the absence of management.
Requirements:
- High school diploma or equivalent required; prior experience in food service or a related field preferred.
- Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
- Ability to maintain a clean and safe work environment, adhering to company standards and regulatory requirements.
About Taco Bell:
Taco Bell is a leading fast-food chain dedicated to serving high-quality Mexican-inspired food and providing exceptional customer experiences. We are committed to fostering a positive and inclusive work environment, where our team members can grow and develop their skills.
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