Service Operations Manager
1 week ago
Manage service operations to ensure customer satisfaction and maximize return on investment by optimizing service department processes.
Grow profitable service labor sales and exercise disciplined expense control.
Attract, retain, and assist with development of department personnel.
Key Responsibilities:
- Communicate, enforce, and monitor service department processes to ensure customer satisfaction
- Create annual location service department goals and budget, in alignment with the organization's financial and operational objectives
- Execute service department marketing plan with direction from corporate service manager and marketing manager
- Coordinate customer clinics, field days, and related promotional events
- Ensure all service warranty and Product Improvement Program claims are processed within the required timeframe to receive maximum credit
- Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge
- Review work orders for completeness and accuracy prior to customer billing
- Manage recruiting, staffing, and employee development activities for employees reporting to this position
- Assist with the development and training of service personnel and complete performance reviews of service staff
- Participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operate and maintain vehicles, tools, and equipment required to perform job responsibilities
- Maintain a clean work area and perform work in a neat and orderly fashion
- Follow all safety rules and regulations in performing work assignments and managing others
- Maintain knowledge of John Deere and competitive products
Requirements:
- Minimum 3 years' experience in Service Department operations
- High School Diploma or GED equivalent
- Basic understanding of financial principles relative to Service Department operations
- Familiar with John Deere and competitive products
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to analyze and interpret internal reports
- Must maintain a valid driver's license with an insurable driving record
- Must have basic knowledge of equipment safety procedures
- Ability to work varying shifts, weekend, extended hours, and holidays
- Ability to speak effectively one-on-one and within a group
Working Conditions & Requirements:
- All weather conditions
- Sitting for extended periods of time
- Standing for extended periods of time
- Lifting at least 75 pounds
- Office and Workshop setting
- Travel as needed
This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. Management reserves the right to revise the job or require different tasks be performed as assigned.
-
Service Operations Manager
1 week ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob Title: Service Operations ManagerAt Sinclair Tractor, we are seeking a highly motivated and experienced Service Operations Manager to lead our service department in Centerville, Iowa. As a key member of our team, you will be responsible for managing service operations to ensure customer satisfaction and maximize return on investment by optimizing service...
-
Service Operations Manager
1 month ago
Centerville, Iowa, United States Sinclair Tractor Full timeService Manager Job DescriptionSinclair Tractor is seeking a skilled Service Manager to oversee the service operations at our Centerville location. As a key member of our team, you will be responsible for ensuring customer satisfaction and maximizing return on investment by optimizing service department processes.Key Responsibilities:Process Management:...
-
Plant Operations Manager
1 week ago
Centerville, Iowa, United States Greif, Inc. Full timePlant Operations ManagerGreif, Inc. is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 30 countries and 200-plus locations.We are seeking a skilled Plant Operations Manager to manage the activities of teams associated with manufacturing, engineering, and...
-
Rural Carrier Associate
1 week ago
Centerville, Iowa, United States US Postal Service Full timeJob Summary: As a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages along a designated rural route. Your duties will include operating a vehicle, providing excellent customer service, and ensuring timely delivery of mail and packages.Key Responsibilities:* Operate a vehicle to deliver mail and...
-
General Manager
3 weeks ago
Centerville, Iowa, United States Sonic Drive-In Full timeGeneral Manager Job DescriptionAs a General Manager at SONIC Drive-In, you will be responsible for overseeing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner. This role requires strong leadership and management skills to ensure a positive guest experience and drive sales growth.Key Responsibilities:Hire,...
-
Regional Sales Manager
3 weeks ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob Title: Regional Sales ManagerAt Sinclair Tractor, we are seeking a highly motivated and experienced Regional Sales Manager to join our team. As a key member of our sales department, you will be responsible for managing sales activities for a specific region or customer segment, including the implementation of sales department objectives and sales...
-
Regional Sales Manager
2 weeks ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob Title: Regional Sales ManagerAt Sinclair Tractor, we are seeking a highly motivated and experienced Regional Sales Manager to join our team. As a key member of our sales department, you will be responsible for managing sales activities for a specific region or customer segment, including the implementation of sales objectives and processes for complete...
-
Regional Sales Manager
4 days ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob Title: Regional Sales ManagerJob Summary:We are seeking a highly motivated and experienced Regional Sales Manager to join our team at Sinclair Tractor. As a Regional Sales Manager, you will be responsible for managing the sales activities for a specific region or customer segment, including the implementation of the Sales Department objectives and sales...
-
Regional Sales Manager
2 weeks ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob Title: Regional Sales ManagerAt Sinclair Tractor, we are seeking a highly motivated and experienced Regional Sales Manager to join our team. As a key member of our sales department, you will be responsible for managing sales activities for a specific region or customer segment, including the implementation of sales objectives and processes for complete...
-
Warehouse Operations Specialist
4 days ago
Centerville, Iowa, United States Wells Full timeJob Summary: We are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team at Wells. As a key member of our distribution center team, you will play a critical role in supporting various warehouse departments and ensuring the efficient flow of goods.Key Responsibilities:Ensure quality, efficiency, safety, and customer...
-
Agricultural Equipment Service Specialist
3 days ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob SummaryAt Sinclair Tractor, we are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for performing complex diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural and turf equipment.Key ResponsibilitiesPerform diagnostics and repairs on John Deere equipment and...
-
Regional Sales Manager
2 weeks ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob Title: Regional Sales ManagerJob Summary:We are seeking a highly motivated and experienced Regional Sales Manager to join our team at Sinclair Tractor. As a key member of our sales team, you will be responsible for managing sales activities for a specific region or customer segment, implementing sales processes, and driving sales growth.Key...
-
Regional Sales Manager
1 month ago
Centerville, Iowa, United States Sinclair Tractor Full timeJob Title: Regional Sales ManagerAt Sinclair Tractor, we are seeking a highly motivated and experienced Regional Sales Manager to lead our sales team in the agricultural equipment industry.Key Responsibilities:Manage sales activities for a specific region or customer segment, including the implementation of sales objectives and processes.Responsible for all...
-
Account Manager
2 weeks ago
Centerville, Iowa, United States Mahaska Full timeAccount Manager Opportunity at MahaskaWe're seeking a highly motivated and self-driven individual to join our team as an Account Manager. As a key member of our sales team, you will be responsible for selling products to stores over an established route to regular customers. Your primary focus will be on product rotation, stocking on store shelves, displays,...
-
HeartCorps Service Member
2 weeks ago
Centerville, Iowa, United States American Heart Association Full timeJoin Our Team as a HeartCorps Service MemberAre you passionate about promoting health equity in rural communities? Do you want to make a meaningful impact in the lives of others? We are seeking a dedicated and compassionate individual to join our team as a HeartCorps Service Member.About the RoleAs a HeartCorps Service Member, you will have the opportunity...
-
Retail Sales Associate
2 weeks ago
Centerville, Iowa, United States Walmart Full timeBe a Part of the Walmart TeamWe are seeking a skilled and friendly Cashier to join our team at Walmart. As a Cashier, you will be responsible for:Key Responsibilities:Providing excellent customer service by greeting and thanking customers with a positive attitudeOperating a cash register and handling customer transactions efficiently and...
-
Fuel Station Associate
3 weeks ago
Centerville, Iowa, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our fuel station team as a Fuel Station Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and clean shopping environment, and supporting fuel station operations.Key ResponsibilitiesProvide excellent...
-
EM Physician at New Partnership Hospital in Iowa
3 weeks ago
Centerville, Iowa, United States ApolloMD Full timeApolloMD Partnership OpportunityApolloMD has formed a strategic partnership with a leading hospital in the Mercy Health System to provide exceptional emergency medicine services to the community. We are seeking a skilled EM physician to join our team in Centerville, Iowa.Practice DetailsAnnual ED Volume: 5,000 patientsHospital Beds: 20ED Beds: 5Trauma Center...
-
Fuel Station Associate
2 weeks ago
Centerville, Iowa, United States Wal-Mart Stores , Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our fuel station team as a Fuel Station Associate at Walmart. As a key member of our team, you will play a vital role in ensuring the smooth operation of our fuel station, providing exceptional customer service, and maintaining a clean and safe environment.Key...
-
Packaging Specialist
2 weeks ago
Centerville, Iowa, United States QPS Employment Group Full timePackaging Job SummaryWe are seeking a skilled Packaging Specialist to join our team at QPS Employment Group. As a Packaging Specialist, you will be responsible for inspecting bottles for defects, packaging, and assembling cardboard cartons and trays. You will also operate a forklift, once certified. Key Responsibilities:- Inspect bottles for defects and...