Salesforce Service Cloud Platform Expert
7 days ago
Job Title: Salesforce Service Cloud Platform Admin
At Saxon Global, we are seeking a skilled Salesforce Service Cloud Platform Admin with a strong background in Customer Loyalty and market campaign experience. The ideal candidate will have hands-on experience in architecting solutions, actively contributing to the platform's optimization, and working closely with the development team to integrate features into APIs.
Key Responsibilities:
- Platform Understanding: In-depth comprehension of Salesforce Service Cloud platform features, distinguishing between essential and non-essential aspects.
- Integration Expertise: Collaboration with the development team to seamlessly integrate platform features into APIs.
- Hands-On Solution Architecting: Active engagement in solution architecting, providing practical solutions rather than merely attending meetings.
- Abstraction of Information: Ability to abstract information, understanding not only the 'what' but also the 'why' behind the chosen approaches.
- Proven experience in Salesforce Service Cloud administration.
- Background in Customer Loyalty and market campaign implementation.
- Strong hands-on experience in solution architecting.
- Ability to collaborate effectively with development teams.
- Excellent abstraction skills, understanding the rationale behind chosen solutions.
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