Salesforce Solutions Architect
8 hours ago
Job Overview
We are seeking a highly skilled Salesforce Sales Cloud and Service Cloud Functional Architect to join our dynamic consulting team at Lyons Consulting Group.
Key Responsibilities:
- Lead the design and implementation of Salesforce Sales Cloud and Service Cloud solutions, ensuring they meet client requirements and industry best practices.
- Collaborate with clients to understand their business needs and translate them into functional solutions.
- Provide strategic guidance and recommendations to clients on Salesforce best practices and industry trends.
- Develop and maintain functional documentation, including requirements, design specifications, and process flows.
- Conduct workshops and training sessions with clients to gather requirements and provide knowledge transfer.
- Ensure high-quality deliverables by conducting thorough reviews and quality assurance checks.
- Identify and mitigate project risks, and develop contingency plans as needed.
- Foster strong relationships with clients, acting as their trusted advisor and primary point of contact throughout the project lifecycle.
- Provide post-implementation support and ensure a smooth transition to the client's internal teams.
Requirements:
To succeed in this role, you will need:
- A Bachelor's degree in Business, Information Technology, or a related field.
- Minimum of 5 years of experience in Salesforce implementation and functional design.
- Salesforce certifications such as Salesforce Certified Administrator, Salesforce Certified Sales Cloud Consultant, or Salesforce Certified Service Cloud Consultant are highly desirable.
- Strong knowledge of Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
- Proven track record of successfully delivering complex Salesforce projects on time and within budget.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and team members.
- Ability to build and maintain strong client relationships, and act as a trusted advisor.
About Us:
Lyons Consulting Group is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. Our team is made up of over 55-year heritage, trusted by clients worldwide. We offer a competitive salary range of $120,000 - $160,000 per year, plus benefits such as flexible work arrangements, healthcare, financial well-being programs, paid time off, and employee resource groups.
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